Terms of use for Caloplate

What Caloplate does

You photograph a meal. Caloplate recognizes what is in the picture and estimates calories and nutrients. On top of that there is a diary, a water counter, a history with statistics, recipes to cook and a profile with your daily goal.

Caloplate also reads barcodes and nutrition tables. Everything you enter by hand works without any analysis.

What Caloplate does not do

Caloplate estimates. Every figure is an estimate. There is no promise that an estimate is correct.

Caloplate is not a medical device. The app makes no diagnosis, gives no treatment advice and is no substitute for medical or nutritional advice. If you have an illness, are pregnant or follow a diet for medical reasons, talk to a doctor and not to an app.

Caloplate promises no weight loss and no result.

Free allowance and subscription

Setting up Caloplate is free. After that you can try Caloplate for free first: three successful photo analyses and five days from the first start. Barcode scans and all other features are free during these five days. Once the three photo analyses are used up, only the photo stays locked until you have a subscription. Errors and cancellations do not count.

Once the five days are over, you need an active subscription to use Caloplate. Until you have one, Caloplate stays locked.

Caloplate remembers how much of the free allowance is left in your device’s keychain. This marker also stays after you delete the app, so that the free allowance does not start over every time. A subscription has no free trial period.

If your subscription ends or you cancel it, all your data stays stored on the device. Caloplate is then locked until you have a subscription again – but your data is neither deleted nor withheld: you can export or delete it yourself at any time on the screen that offers the subscription.

Caloplate Pro

Caloplate Pro unlocks the whole app. There are exactly two subscriptions: one with a term of one month and one with a term of one year. Neither has a free trial period; you can try Caloplate for free with the free allowance.

Caloplate shows the prices that the App Store names. The monthly value for the annual subscription is calculated from that.

The subscription renews automatically and can be canceled in your Apple ID settings.

Everything you have recorded stays yours – even when your subscription ends. You can export or delete your data at any time, even without a subscription.

Renewal, cancellation, refunds

A subscription renews automatically for the same term unless you cancel at least 24 hours before the end of the current period. Billing runs through your Apple ID.

You can manage and cancel the subscription at any time in your device settings under your Apple account. Caloplate has no access to that and cannot cancel for you.

Refunds are also granted by Apple, not by Caloplate. Requests go through Apple’s support page.

Restoring purchases

If you reinstall Caloplate or use another device, you will find “Restore purchases” on the purchase page. Your subscription is tied to your Apple ID; Caloplate stores nothing of its own for it.

No account needed

Caloplate needs no sign-in and no account. You can enter your name voluntarily; it stays on your device. What happens to your meal photo is described in the privacy policy.

What you must not do

Do not use Caloplate to query the analysis automatically in bulk, to overload the service or to circumvent it. The quota and the analysis are intended for use by a human being.

The license agreement

Apple’s Standard End User License Agreement applies to the use of the app itself. It governs license, warranty, liability and termination. You will find it at:

https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

This text here adds what concerns Caloplate – it does not replace it.

Changes

If anything changes in these terms, the new date appears at the top. The app shows the same text as the website; both come from the same source.

Contact

Questions about Caloplate, about the subscription or about this text: info@buildframe.de

The full provider details are in the imprint.

Availability and outages

Caloplate runs on your device. To analyze a photo the app needs an internet connection and an external service; without both, photo analysis does not work.

We endeavor to keep the service available but owe you no particular availability. Maintenance, outages at the provider or failures of your connection can make analysis temporarily impossible.

Everything that works without analysis keeps working: diary, history, recipes and everything entered by hand are on your device.

Liability

Caloplate estimates. The calories and nutrients shown may deviate from the actual values, in part considerably. Do not make health decisions on this basis alone.

For damage arising from injury to life, body or health, and for intent and gross negligence, we are liable without limitation under the statutory provisions. In cases of slight negligence we are liable only for breach of a duty whose fulfilment makes proper performance possible in the first place and on whose observance you may rely, and limited in amount to the foreseeable damage typical of the contract.

Claims under the Product Liability Act remain unaffected.

Termination

You can stop using Caloplate at any time: delete the app, and the data stored on the device goes with it. A running subscription does not end as a result – it runs through Apple and is canceled there.

We may discontinue or restrict provision of the service where there is an objective reason. A period already paid for remains unaffected; Apple is responsible for refunds.

Applicable law

German law applies. If you live as a consumer in another country, the mandatory consumer protection provisions of your country of residence remain unaffected – this text takes away no rights you have there.

The purchase contract for a subscription is concluded with Apple, not with us. Apple’s terms apply to payment, invoicing, withdrawal and refunds.

The German version of these terms is authoritative. Translations serve only for understanding.